The BIG blog

How do businesses go about setting goals for their social media activity? We outline exactly how to set up a successful social media campaign.

In this step-by-step guide, we outline how best to handle negative comments on your business's social media pages.

Whilst brands rely on social media to reach customers, it has been found to harm people's mental health. How can we use channels in a responsible way?

Our Paid Media Executive, Penny Sheard, discusses the brands that have used attention-grabbing and modern creative social ads to their advantage.

Having a very clear online presence is becoming an increasing demand for B2B companies... But why?

Social media has changed the way we interact with everything, including how we interact with businesses. How is customer service affected?

When there's a social media update, #TeamBigwave is on it. Take a look at our quick guide for choosing the perfect size for your social media images.

A look into Kenneth's work experience week at Bigwave media

You probably have come across the term social media influencer, but what is it? We discuss the impact and potential importance to your business.

A guide to upcoming (2018) Facebook algorithm changes and how it might affect your business Facebook pages.

With CIMSPA-accredited social media training for the sport and activity sector workshops