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From the latest trends to the best industry news, the Bigwave blog is the place to be.

  • Is social media replacing traditional customer service?

    Social media has changed the way we interact with everything, including how we interact with businesses. How is customer service affected?
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    468
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  • What is a chatbot and why might my business need it?

    Chatbots can support your business and facilitate exponential growth. Depending on your industry a chatbot can have different purposes and benefits.
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    1257
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