Bigwave Media

Our graphics studio delivers you award-winning design that captures attention and imagination.

With a fully staffed studio of graphic designers we offer:

• Branding and logo design
• Brand development
• Graphic design
• Illustration work
• Extensive stock libraries
• Job submission and proofing system to make it easier for you to start and track jobs

For a quote or more information please contact us.

Using the latest Experian demographic software and reporting we offer unprecedented demographic survey information and analysis of areas and customer bases.

By pinpointing matched consumers your budget spend is targeted as you focus all resources on genuine leads rather than blanket coverage.

Demographic services include:

• Summary demographic reports
• Population summary for specified areas
• Customer plotting
• Understanding demographic reports
• Understanding Mosaic UK reports
• Mosaic UK customer profiling
• Detailed projection reports

For a quote or more information please contact us.

Our email marketing package is a quick, easy and affordable way to use email to reach your existing client base or outreach to potential customers.

This dedicated package give you an in-depth analysis of every email sent – check who opened your email, which links they clicked on and much more.

• Create/send unlimited html e-flyer campaigns
• Full campaign analysis reporting
• Bounce summary and collation - clean your database
• Bespoke and editable HTML templates
• Manage, upload and segment unlimited subscriber lists
• Automatic subscriber management
• View past and present campaigns
• Social share and track each campaign through Facebook and Twitter
• Increase retention with an automated email journey
• Quick, easy and affordable

For a walkthrough of the software or for a pricing structure please contact us.

Whether you need on site support from consultancy days or just advice to pre-planning assistance, we are here to support you.

Combining your business knowledge with our industry experience and marketing tools we can create an effective planned approach. Marketing support includes:

• Marketing consultancy
• On site consultancy support
• Assistance in producing annual marketing and promotion plans
• Assistance in producing annual budgets
• Proofing delivery matrix which enables our team to ensure your deadlines are met
• A service level agreement to guarantee you quality, accuracy and timeliness

For a quote or more information please contact us.

Simplifying the booking and sourcing process through a dedicated Account Manager. Our team can save you time and money by taking the hassle out of direct mail, adverting or distribution.

Your client relationship manager can organise:

• Booking of newspaper advertising
• Booking of leaflet distribution (Free papers / Solus / Royal Mail)
• Booking of radio advertising
• Booking of outdoor media (billboard, bus shelter, phone box)
• Media filter (pass all calls to our team and save being bugged!)
• Organisation of direct mail
• Procurement of direct mail lists
• Booking of digital advertisements

For a quote or more information please contact us.

Join the mobile marketing revolution and give your customers real time access to core information and services such as timetables and mobile booking.

A fully editable, branded app allows you to push marketing messages and info direct to their phones. Your app can include:

• Bespoke branding
• An app for both iPhone and Android markets
• Up to 9 module buttons i.e:
  • News
  • Timetables
  • Virtual tours
  • Special offers
  • Gallery
  • Booking
  • Contact and info
• Possibility to integrate booking forms
• IFrame content from the web
• Social media integration
• Send push notifications
• Content management system (update your own content in real time)

For a quote or to view examples and explore what you could offer your customers please contact us or for more information view our mobile apps page.

With a team of secret mystery shoppers, we operate as a critical friend to deliver impartial reports and feedback on the overall customer journey.

Our experienced and discreet team highlight areas leading you to improved retention, better first impressions and great customer experiences.

Services include:

• Reports targeted to your service and procedures
• Telephone calls to monitor enquiry handling
• Personal visits assessing the whole customer journey
• On-line reports contain qualitative feedback and recommendations
• Experienced customer service specialists complete the reports

For a free quote please contact us.

Whether designed by our award winning graphics studio or supplied by yourself, we are able to print any form of printed material.

With considerable buying power we are able to offer quality print at great prices. As a guarantee of the best rates we also offer a print promise that we will match or beat any like-for-like quote. Print services include:

• Quality print
• Fast turnaround times
• Print price promise
• Suppliers with strict environmental and quality standards

For a print quote or to challenge us to beat a like-for-like quote please contact us.

We offer bespoke PR services from planning, press release copywriting & distribution through to media management.

Also available is our unique web product 'PRonline' – an online suite which includes:

• PR guides and fact sheets
• Regional, national and trade media lists
• Press release distribution system
• Press release library
• Crisis and issue management statements
• PR evaluation tools

For a walkthrough of PRonline or to discuss PR services please contact us.

Targeted services can improve your search engine rankings, increase online presence and push you ahead of your competitors.

SEO packages are tailored to your site's requirements and include basic SEO through to monthly management. Our range of SEO packages look at:

• Page titles
• Meta descriptions with call to actions
• Meta keywords
• Sitemap
• Footer links
• Internal linking structure
• Google Web Master tools account creation and review
• Google Analytics account
• Optimised content and conversion based
• HTML sitemap
• SEO friendly H tags
• Quality and relevant link building, including: blog links, relevant directory links, relevant PR links, search engine submission

To see how SEO can significantly increase your web presence and traffic please contact us.

Market your products and services or keep in touch with customers by sending and receiving simple, low-cost text messages to mobile phones.

Send outbound texts

• Send messages to individuals or groups
• Create multiple phonebooks
• Create templates of most commonly used messages
• Receive a carbon copy of every message sent out via mobile
• Detailed response analyses by campaign

Receive inbound messages

• Use keywords i.e. text BIG WAVE to 1234
• Once received the system will: automatically send you an email notification, add the sender to a phone book or send an automated reply to the sender

For a walkthrough of the software or for a pricing structure please contact us.

Gain valuable insight into your customers views and thoughts on the products and services provided.

• On site – face to face with existing customers
• Off site – face to face targeting non users
• Remotely - via email / phone / direct mail / social media
• Reports contain qualitative feedback direct from the people who matter – your customers / potential customers

For a free quote please contact us.

A QR code can deliver information straight to a person's mobile or tablet device. This exciting way of delivering info makes it quicker, easier and more economical than any other delivery method.

We can create one off codes for your marketing material or packages that allow you to alter the destination and track the response. Your QR code offers the following features:

• 300dpi and ready for hi-res print
• Can link to a URL, note, email, text or business card data
• Unlimited use once created
• Scalable for use on posters and banners
• Stored centrally for future use and supplied to client
• Ability to request changes to URL destination
• Analytical tracking – track number of scans and type of phone used

Scan this code to email us for more information or contact us online.

Social media offers a cost effective and targeted way to engage, inform and promote.

We can help you to use social media as an effective online marketing tool for your business and as an engagement tool for your customer base. From profile creation to monthly management, our services include:

• Channelsetup
• Channel branding
• Channel audits
• Channel strategies
• Fan/follower outreach campaigns
• Social media training
• Social media workshops
• Complete management solutions
• Facebook app creation

For more information about how we can help you with your social media activity please contact us.

A virtual Tour gives potential customers 24/7 access to tour your facilities. This great interactive promotional tool allows you to show off your venues even when you are closed.

Glorious HD 360 panoramic shoots show off the best of your facilities and work on virtually any PC, Mac, tablet or mobile device.

• High-definition, full-screen imagery
• Bespoke interface
• Branding integration
• Hotspots, arrows, thumbnails, help info, info texts etc
• Easy to embed into your own website
• Quick turnaround
• Virtual tours designed in Flash
• Tours provided in HTML5 format for iDevice (iPad, iPhone etc) compatibility
• Facebook app integration service

For a free quote please contact us.

Fully bespoke web design and build gives you an online presence to present information, promote services and increase your web presence.

Every project is bespoke and we work with you to understand what your site needs to accomplish and deliver. Web packages include:

• Requirements analysis
• Bespoke design
• Bespoke build
• Browser compatible build for major browsers
• Domain name registration
• Web hosting
• Search engine optimisation friendly builds
• Search engine submission to the major search engines
• Detailed statistics (via Google Analytics)
• Content management systems
• Training on content management system
• Website maintenance
• Login/protected content
• HTML5 coding for iDevice (iPad, iPhone etc) compatability

For an informal chat about your website needs please contact us.